1 What belongs on Makan
Hawker stalls, food court stalls and independent hawkers. Not big chains or restaurants.
Makan is for:
- hawker stalls in hawker centres and markets, usually with a unit number such as #01-23;
- food court stalls;
- independent hawkers outside hawker centres, such as a roadside satay stall or a coffee shop stall;
- small local chains of two to five outlets that started as a hawker stall. These are labelled as local chains.
Makan isn’t for:
- large chains and franchises, such as fast-food brands and chain kopi and bakery shops;
- full-service restaurants, bistros and cafés with table service.
If you’re not sure whether a stall belongs, add it, and we’ll check it before it appears.
2 Photos
Your own photos, of the food.
- Post photos you took yourself.
- Show the food. A photo of the stall front is welcome when you add a stall.
- Don’t post screenshots, stock photos, AI-generated images, or photos copied from elsewhere.
- Avoid people’s faces. If someone is clearly visible, ask them first.
- Don’t post the same photo more than once.
3 Votes
Vote on food you’ve eaten, from one account, with no stake in the result.
- Vote only on dishes you’ve eaten.
- Don’t vote on or post about a stall you own or work at, a competitor’s stall, or one run by your family or friends.
- If you run a stall, don’t ask customers to vote for it, and don’t offer anything in return for votes.
- Don’t use more than one account, and don’t buy, sell or trade votes.
- Don’t use bots or scripts.
4 Stall details
Accurate details help everyone.
- Add stalls with their real name, location and unit number.
- If something has changed, such as opening hours, prices or a stall that has moved or closed, suggest a correction.
- Don’t add stalls that don’t exist, or details you know are wrong.
5 How to treat people
Be fair to people, including the hawkers.
Don’t post or send:
- harassment, threats, or attacks on someone’s race, religion, gender, sexuality, disability or nationality;
- sexual or violent content;
- someone else’s personal information, such as a phone number or home address;
- spam or advertising;
- content that pretends to be someone else.
Criticise the food if you need to, not the people who make it.
Don’t post that a stall made people ill or is unhygienic unless you can back it up. Report food safety concerns to the Singapore Food Agency, which can inspect the stall.
6 Reporting
Report a post or a person from inside the app.
- A post: open the post’s menu and choose Report Post.
- A person: open their profile, open the menu, and choose Report User. Choose Block User if you’d rather not see their posts.
Reports are confidential, and we don’t tell anyone who reported them. We aim to act on reports within 24 hours.
7 What happens when someone breaks the rules
The response depends on how serious the problem is.
We may:
- remove the content;
- remove points earned by breaking the rules;
- suspend an account for a time;
- close an account for good, for serious or repeated problems.
If content puts someone in danger, or appears to break the law, we may report it to the authorities.
8 Appeals
Tell us if you think we got it wrong.
If we removed your content or suspended your account and you think we made a mistake, email manjeerahmed@straitstone.sg within 30 days. Tell us what was affected and why you think the decision was wrong.
Version history
Version 19 November 2026
First version.