Support · Makan
Support
Write to us and a person reads it. Include the email address you sign in with, and what you were trying to do.
Contact
We reply within a few days.
Before you write
- How are dishes ranked?
- Makan shows you two dishes from the same category and asks which was better. Each answer moves both dishes’ scores, the way chess ratings work. A dish joins the rankings after five matches.
- How do I add a stall that’s missing?
- Start a post from the Post tab. When you choose the stall, type its name; if it isn’t listed, you can create it there. New stalls are reviewed before they appear. To fix details of a stall that’s already listed, open the stall’s page and suggest an edit.
- Why was my photo rejected?
- Photos are checked automatically to make sure they show food, are sharp enough, and aren’t copies of a photo already on Makan. If you think a photo was rejected by mistake, email us and say which one.
- How do I report a post or a person?
- For a post, open its menu and choose Report Post. For a person, open their profile, open the menu, and choose Report User or Block User. Reports are confidential.
- Why does Makan ask for my location?
- To show hawker centres and dishes near you, and to place a stall you add on the map. You can say no and still browse by hawker centre. You can change this any time in your phone’s settings.
- How do I delete my account?
- In the app: Profile, then Settings, then Account Management, then Delete Account. The full steps, and what to do without the app, are on the account deletion page.